Privacy Policy

Last updated on 28/04/2026

Ralvie Inc. is committed to protecting your privacy and being transparent about how we collect, use, and share information about you. This Privacy Policy covers our website, our Ralvie AI platform (including the Sundial application), and the OCR & Screenshot-Based Context Extraction feature

1. Scope of This Privacy Policy

This policy covers information we collect about you when you:

Visit our websites (ralvie.ai and related domains)

Use the Ralvie AI platform, including the Sundial and OCR-based features

“Ralvie”, “we”, and “us” refers to Ralvie Inc. and any of our corporate affiliates.

2. Overview of OCR-Based Feature

We provide a feature that uses on-device Optical Character Recognition (OCR) to improve automatic project and task classification within the Ralvie AI platform. This feature works by:
- Capturing screenshots of the active application window
- Extracting limited textual signals from specific regions
- Combining this with activity metadata to improve predictions
OCR processing is designed to be privacy-aware, selective, and context-limited.

3. Information We Collect and How We Use It

3a. Information You Provide to Us

We collect information when you sign up for a trial of Ralvie AI, request contact, or submit a support request. This includes:

Personal and corporate name and contact information

Company name, billing address, and support issue details

Payment information (processed via third-party services such as PayPal or Stripe — we do not store financial data such as credit card numbers)

3b. Activity Data Collected by Sundial

The Sundial application collects data related to user activity, including:

Name of the application and window title where mouse or keyboard input is active

Corresponding timestamps and time spent

User name and email address

This data is initially stored locally within the Sundial application and subsequently synced to the Ralvie cloud under the “Timesheet” section. Even in incognito mode, window titles will be captured. Users may cease tracking by quitting the application. Sundial can be configured to relaunch automatically on system restart.

Sundial does not collect sensitive personal information such as credit card numbers or passwords.

3c. Screenshot Data

Images of active application windows during active usage

Stored securely for a limited duration (see Section 6 — Data Retention)

3d. OCR-Derived Data

Extracted text tokens (e.g., keywords, labels) from specific screen regions

Confidence scores associated with extracted text

Region-level metadata

3e. Event Metadata

Application name and category

Window title

Time spent and timestamps

Activity patterns

3f. How We Use This Information

We use your information to:

Provide and improve our services and customize your experience

Improve project and task prediction accuracy via OCR

Reduce manual tagging effort and provide productivity insights

Communicate with you about updates, support, or offers

Enhance app security and prevent fraudulent activity

Marketing: notify you about special offers, product updates, and surveys

We do not use this data for:

Advertising or marketing unrelated to Ralvie products

Monitoring personal communications

Building unrelated user profiles

4. Screenshot Capture and OCR Processing

4a. Screenshot Collection

When the OCR feature is enabled, the application may capture screenshots of the active user interface during active usage, used to extract contextual signals and improve classification of work activity.

4b. On-Device OCR Processing

OCR is performed locally on the user’s device:

Raw image data is processed on-device

Text extraction occurs without sending full screenshots externally (unless explicitly configured otherwise)

4c. Selective Text Extraction

Text is extracted only from specific screen regions:

Left region — workspace/project context

Top region — active screen context

Bottom region — user intent signals

The central content area is not processed by default, reducing exposure to sensitive information.

4d. When Capture Occurs

The system captures screenshots and performs OCR only when:

The user is actively using their device

Application or window context changes

Interaction (e.g., typing or navigation) is detected

The system does not capture or process data when:

The user is idle

Applications are minimized or inactive

No meaningful screen change occurs

5. Information Collected Automatically

You can visit ralvie.ai without identifying yourself. We track internet domain addresses and analyze trends anonymously. Third-party services we use may collect:

Geography — for marketing purposes (Google Analytics, SEMrush, Ahrefs)

Referrer — for marketing funnel analysis

Browser information — for marketing (Google Analytics)

Operating system type — for marketing (Google Analytics)

Web pages visited — for marketing and SEO

We use this data to understand website usage, improve quality, and serve relevant ads on third-party sites based on browsing activities.

6. Data Retention

Screenshot Retention

Screenshots are stored for up to 90 days by default

Retention duration may be configured by the organization based on internal policies

After the retention period, screenshots are automatically deleted or anonymized

OCR Data Retention

OCR-derived data is retained only as structured tokens and metadata

Raw textual reconstruction is not retained beyond operational necessity

7. Privacy Safeguards

We implement multiple safeguards to minimize data exposure:

Only selected screen regions are processed; low-confidence or irrelevant text is discarded: Data Minimization

Short, duplicate, or non-meaningful tokens are removed; confidence thresholds limit noisy data usage: Filtering Mechanisms

Broader OCR processing may occur only when necessary and is automatically reverted: Controlled Escalation

Detection and filtering mechanisms reduce capture of personally identifiable information; extracted content is used strictly for prediction purposes: PII Guardrails

8. Security and Access Controls

We protect collected data through:

Encryption in transit and at rest

Secure, industry-standard storage systems

Access to screenshot and OCR-derived data is governed by Role-Based Access Control (RBAC), ensuring:

Only authorized personnel can access such data

Access is granted based on role and business need

Access activities may be logged and monitored

Given the nature of internet communications, Ralvie cannot guarantee absolute security of information during transmission or storage.

9. Enterprise and User Controls

This feature is governed by organizational policy controls:

Administrators may enable or disable OCR and screenshot capture

Retention settings may be controlled at the organization level

Where permitted:

Users may have visibility into how their activity is classified

Users may edit or override predicted tasks or projects

10. Transparency and In-App Disclosure

When the OCR feature is enabled, users receive clear in-product disclosures indicating:

Screenshots may be captured during active usage

OCR is used to extract limited contextual signals

These disclosures ensure users are aware of how the feature operates at all times.

11. Use of Cookies and Similar Technologies

We use our own and third-party cookies and similar technologies (e.g., single-pixel GIFs) to provide functionality and improve our websites. Cookie categories include:

Form prefilling for repeat visitors: Functionality

Enabling and supporting security features: Security

Aggregated, anonymous website performance data: Performance and Analytics

By using our websites, you consent to cookie placement. You may instruct your browser to refuse cookies, though some website features may not function fully as a result.

12. Sharing Your Information

Information we collect is for Ralvie’s use alone, except:

When we have your express permission

When required by law enforcement

We will never share your personal name or company name with any third party for targeted advertising. Aggregated or de-identified data may be used for any legitimate business purpose.

13. Legal Basis for Processing

To the extent that Ralvie’s processing of your Personal Information is subject to GDPR, we rely on the following legal grounds:

Contractual necessity — to register an account, respond to inquiries, or provide services

Consent — for product news and updates; you may withdraw consent at any time, free of charge

Legitimate interest — to market our products, conduct analytics, and protect our rights

Legal obligation — where required by applicable law

For the OCR feature specifically, processing may rely on legitimate interest (productivity improvement) or consent, where enterprise/user controls implement it.

14. Data Transfer

If you are using our websites from regions with data protection laws, note that we may transfer your Personal Information to multiple countries, including the United States, which may have different data protection standards. By providing your information, you consent to transfer and processing in accordance with this Policy.

For EEA organizations, we may transfer data to countries with adequacy decisions (e.g., Canada), or rely on third-party certifications such as the EU-U.S. Privacy Shield frameworks where applicable.

15. Your Rights and Controls

Your Rights

You have the right to:

Request a copy of your information

Object to our use of your information

Request deletion or restriction of your information

Request your data in a structured, electronic format (data portability under GDPR)

Submit requests to: legal@ralvie.ai

Opt Out of Communications

Use the unsubscribe link in any email, or contact legal@ralvie.ai to be removed from our database.

Opt Out of Analytics

We use Google Analytics and similar services. You can opt out via the Google Analytics opt-out browser add-on.

Opt Out of Advertising

We work with trusted partners for advertising. Third parties may use cookies to serve interest-based ads. You may opt out through their respective platforms.

16. Children's Privacy

We do not knowingly collect information from minors, as our products are intended for an adult audience. If we become aware that a minor has provided personal information, we will take steps to delete such information promptly.

17. Changes to This Privacy Policy

Ralvie Inc. may amend this Privacy Policy from time to time as required and without notice. We advise you to check this page periodically. Your continued use of our websites after modifications constitutes acknowledgment and acceptance of the updated policy.

18. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We recommend reviewing their privacy policies directly. We assume no responsibility for the privacy or security practices of any third-party websites accessible through our site.

19. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: legal@ralvie.ai

Website: https://ralvie.ai